1. Shipping Destinations

We currently ship to:

• USA
• Australia
• Saudi Arabia
• Qatar
• UAE
• Singapore
• Thailand
• India
• Malaysia
• Indonesia
• Philippines
• Cambodia
• Laos
• Vietnam

2. Shipping Method

All orders are shipped via DHL Express to ensure fast and reliable delivery.

3. Processing Time

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed the next business day.

4. Estimated Delivery Time

• 2-7 business days depending on your location.
• Delivery times may vary due to customs clearance, weather conditions, or unforeseen delays.

5. Shipping Fees

• Shipping fees are calculated at checkout based on your destination and package weight.
• Any applicable customs duties, taxes, or import fees are the customer’s responsibility and must be paid upon delivery.

6. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• Track your order in real time on the DHL website.

7. Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.
• Some remote areas may experience longer delivery times.

For any shipping-related inquiries, please contact us via Facebook, Instagram, or lovelyn.spteam@gmail.com – we are available 24/7 to assist you.

LOVELYN Business Registration

Address: 160/33/12 Bùi Đình Tuý, Ward 12, Bình Thạnh District, Ho Chi Minh City, Vietnam
Phone Number: +84 77 995 4567
Business Registration Certificate No: 41O8044381 (Issued on March 14, 2022)
Issuing Authority: Economic Department of Bình Thạnh District People's Committee
Tax Identification Number (TIN): 8378138626-001 (Issued on March 18, 2022)
Issuing Authority: Bình Thạnh District Tax Department